Privacy Policy | Protecting Your Data and Your Security
Your data, handled with care
Last updated: 8 September 2025
Welcome to the TeleZest Privacy Policy, in which we make the protection of your personal data a priority. This policy describes how we collect, use, store and protect your information when you use our IPTV streaming services.
By using TeleZest, you accept our privacy practices as described below. If you have any concerns, please do not hesitate to contact us. For further details, please refer to our Terms & Conditions.
1. What data we collect
To improve your IPTV experience, we collect various types of data.
Personal data
When you use our Service, you may provide:
- Your email address (for customer support and updates)
- Your telephone number (for responsive customer support)
- Your first name and surname (for account security)
- Cookies and tracking data (for performance monitoring)
Usage data
In addition, we track:
- Your IP address and location data
- Device information and browser type
- Time spent on the website and click patterns
- User preferences for better streaming
Cookies and tracking technologies
To improve performance, we use cookies, beacons and tracking scripts in order to: ✅ Optimise your streaming experience ✅ Offer personalised content ✅ Strengthen security and fraud detection
You can disable cookies in your browser settings, but some features may be affected.
2. Why we collect your data
We use your information to: ✔ Ensure trouble-free IPTV streaming ✔ Improve platform performance ✔ Strengthen security against cyber threats ✔ Provide responsive customer support ✔ Fulfil our legal obligations
We do not sell or share your personal data with third-party advertisers.
3. How we store and transfer data
Your personal data is stored securely on encrypted servers, which may be located outside your country. Our strict security protocols ensure that your data remains protected.
🔹 For further details on GDPR compliance, visit GDPR.eu.
4. Data sharing and legal requests
We may disclose your personal data only where necessary, for example:
- To comply with legal obligations
- To protect TeleZest against fraud or security threats
- To provide the necessary support services
Your privacy is our priority. Any sharing of data will take place securely and in compliance with privacy laws.
5. Security measures to protect your data
We implement high-level encryption, firewalls and monitoring systems to protect your personal information. However, even though we take every precaution, no method of data transmission is 100% secure.
To strengthen your security, we recommend: 🔹 Using strong passwords 🔹 Enabling two-factor authentication 🔹 Avoiding public Wi-Fi for IPTV access
📌 For cybersecurity best practices, visit the Cybersecurity & Infrastructure Agency (CISA).
6. Third-party links and services
When using TeleZest, you may come across links to third-party websites. These external websites have their own privacy policies, which we encourage you to review separately.
We accept no responsibility for the data practices of these third-party platforms.
7. Protecting children's privacy
TeleZest is not intended for persons under the age of 18. We do not knowingly collect personal data from minors. If you believe that a child has provided us with their information, contact us immediately.
📧 Contact: Contact page
8. Updates to this privacy policy
We may update this privacy policy periodically. Any changes will be: ✅ Published on this page ✅ Communicated by email to registered users ✅ Announced on the home page of our website
We recommend that you check this page frequently to stay informed.
9. Contact us with privacy questions
If you have any questions regarding this privacy policy, contact us:
📩 Email: Contact page