TeleZest
Refund Policy
When you are entitled to a refund
Last updated: 22 October 2026
At TeleZest, headquartered in Paris, France, we work hard to offer you the best possible IPTV experience. Please read our refund policy carefully before making any purchase.
1. Before your purchase
Before subscribing, check the compatibility of your device and your internet connection. If in doubt, contact us: our team will answer your questions before you purchase.
2. Refunds
- Once your subscription has been activated and your credentials have been sent, all sales are final.
- Refunds are granted only if we are unable to provide you with a working subscription (for example, if your account is never delivered or if the service never starts).
- We do not grant refunds on account of internet connection problems, device or player incompatibility, or channel changes, as these matters are beyond our control.
3. How to request a refund
If you believe you are entitled to a refund, please contact us:
Our team will review your request and reply within 24 to 48 hours.